TERMS AND CONDITIONS
REFUND AND CANCELLATION
We want to ensure you have a
hassle-free experience, where you can confidently get treatment. Since most of the
services offered under the Be-Swasth Hospital are medical services in nature, there
is no return of the services purchased through our website, but certain refund and
cancellation policies apply which may differ or vary service to service, please read all
refund and cancellation related policies to the service.
Payment
Policy
All services offered by Be-Swasth Hospital are offered
on a fixed/flat fee basis and are not subject to any deductions or negotiations.
For
all services, payments shall be made in advance. The payments may be made through credit
card, debit card or e-banking.
The said information shall not be utilized and shared
by Be-Swasth Hospital with any of the third parties unless required by law,
regulations or court order.
The Website provides you the ability to pay online
through a third-party payment gateway for some of the Services available on the
Website.
If you choose to pay online, you may be directed to a third-party payment
gateway to enable processing of the payment. This transaction will be governed by the
terms and conditions and privacy policy of the third-party payment gateway. Be-Swasth
Hospital shall not be liable.
if any transaction does not fructify or may
not be completed or
for any failure on part of the bank or
the credit card or
the third-party site or agency to perform any of its obligations or in respect of any
loss or damage arising directly or
indirectly arising out of the decline or
acceptance of authorization for any transaction, for any reason whatsoever.
Please note the following for Refund & Cancellation:
The
cancellation and refund policy is only applicable to all online payments made through
website.
The Be-Swasth shall not be responsible in case
communication is not received by the customer due to incomplete address given by the
individual.
At the time of cancellation, amount will be refunded via same source of
payment and will be subject to the payment terms of the source only. Typically refunds
are processed in 7 working days. Please note that we shall not be responsible for any
delays in credit to the Cardholder's credit card account/ accountholder’s bank account
as that is managed by the Cardholder's issuing bank.
For claiming refund, the
Customer should necessarily have the valid invoice of the investigations & ID
documents of the customer who is seeking refund so as to be able to get the refund.